Shaping and scaling a GLP-1 weight management program that expanded medication access to 60,000+ patients.

Led the launch of eMed's virtual blood screening experience from the ground up, defining at-home sample collection, lab and logistics workflows, biomarker usage across the patient journey, and how results drive both clinical eligibility decisions and patient education.

Served as the connective tissue between product, engineering, clinical, and operations teams in a fast-moving, regulated startup, translating patient feedback and operational complexity into compliant, scalable systems.

Built and maintained scalable online learning platforms used by 100,000+ educators and public users across Florida and Georgia to earn CEUs and maintain professional licensure.

Owned the implementation and iteration of production websites and course modules, directly resolving 5,000+ customer issues and gaining deep exposure to real-world usability and operational challenges.

Worked closely with researchers, designers, engineers, and PMs to deploy reliable systems, learning how small implementation decisions directly impact trust, reliability, and learning outcomes.